Terms of sell of italybest shop online
1. Introduction and effectiveness of the General Conditions
These general sale conditions (hereinafter, "General Conditions") have as their object the purchase regulation of products and services, carried out remotely and made available, on line, from the site www.italybest.it (hereinafter , the "Site") in compliance with Italian regulations of Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, "the Consumer Code").
The seller of the products and the website owner is: Italybest LTD with registered office in Viale Campania n. 23, 56021 Cascina (PI), CF and P.I. 01891170506 REA 163467 PI, e-mail address: info@italybest.it
The consumer who accesses the website to make purchases (the "Customer") shall, before sending the order, carefully read these Terms and Conditions that have been made available on the Site.
In the event that the person who makes purchases on the Site requires the issue of an invoice and / or at least is not a "consumer or user" as defined by art. 3, paragraph 1, lett. a) of the Consumer Code, will not apply to the discipline of withdrawal under Article. 7:08 of the General Conditions or, more generally, expectations that under the Agreement shall apply only to "consumer Consumer Code".
The contracts concluded with Italybest s.r.l. through the Site are governed by these General Conditions in respect of the Italian legislation. The language available for concluding the contract is Italian or English .
2. Choose and order Products
The features and the price of the various products offered on the Site (the "Product" or "Products") are shown on each product page.
For the purchase of the Products the Customer must complete and submit the order form in electronic format, following the instructions contained in the Site. The Customer shall add the Product to the "shopping cart" and after you have read the Terms and Conditions and Politics Privacy and confirmed their acceptance will have to enter shipping information and invoice preparation, select the desired payment method and confirm the order.
By placing an order on the Site, which has the value of the proposed contract, the Customer acknowledges and declares to have read all the instructions provided during the purchase procedure and accept these General Terms and payment transcribed.
The contract between Italybest s.r.l. and the Customer shall be concluded with the acceptance of the order by Italybest LTD This acceptance is communicated to the customer through an email confirmation of the order containing a reference to the General Conditions, the order number, shipping and billing information, the list of products ordered by their essential characteristics and the total price, including delivery costs. The customer will check the confirmation email and if it identifies errors in the order will have 12 hours from the receipt of this email to contact Customer Service.
Once you received the order Italybest s.r.l. will check the availability of stock for order fulfillment itself. In the event that one or more products do not become open, the Italybest s.r.l Service will send timely e-mail notification to the customer who, within the next 12 hours, will have the right to respond to confirm the dispatch of any additional basket or cancel it. In case of failure to respond within that period, the order will be deemed to be confirmed and the products will be made available in shipping. In this case the entire amount for the missing products will be reversed or otherwise, depending on the chosen payment method, you will not be charged to the customer.
3. Product Information
The information and specifications relating to the products available, with the relevant product codes, on the Website.
The visual representation of Products on the Site, where available, usually corresponds to the photographic image accompanying the description. It is understood that the image of the Products has the sole purpose of presenting them for sale and may not be fully representative of its features and quality but may differ in color and size. In case of difference between the image and the written product, always prevail the description of the product.
4. Prices and forwarding
The minimum order practicable on the site amount to € 35.00 Product prices include all fees and taxes. All prices are expressed in Euro.
· Shipments in Italy:
Shipments to Italy will be by express delivery to the rates specified at the time of the articles on the cart.
· Shipments abroad:
For orders over 1500 €, in the countries mentioned on the list on the site, the shipping is free. The shipping costs apply only to orders less than 1500 € and vary according to the destination country. Will be no exception to this charging shipping charges to Switzerland, which will vary according to the weight of the order, regardless of the amount of the same, and will be communicated to the customer at checkout time and before confirming the purchase. At a time when the customer selects a country of destination other from Italy the shipping charges will be automatically updated.
5. Payment and invoicing
5.1 Payment Methods
The Customer may pay for the Products and the shipping expenses by credit card, PayPal, bank transfer, prepaid cards Credit Card
The circuits on which you can purchase on the Site are:
Visa / Visa Electron
Mastercard / Maestro
American Express
To ensure maximum security, the client will perform the payment transaction directly on the secure server of the bank.
The Web site does not store the number of the Customer's credit card, but thanks to the institute protected communication system of credit reporting, the second cart, the customer who desires - using the appropriate option is selected - will proceed with ' purchase without first enter their credentials again. The reference lending institution uses SSL to encrypt data transmitted between its servers and the customer browser.
PayPal
After confirming the order, the customer will be redirected to PayPal's site where you can make your payment with your account or using a card, also prepaid, or at least according to accepted by Paypal mode and in compliance with the relevant conditions.
Bank transfer
The Customer shall make the payment within 3 days from date of order for orders for products and within 1 day from the date of the order for orders containing events and / or courses. Should this not happen the order will be canceled and put back the goods available for purchase by other customers. The customer who has failed to make the transfer will be contacted by Customer Service in order to clarify whether the cause of the failure to credit can be attributed to the customer's will not confirm the purchase, or other causes.
to transfer data: c / c: italybestsrl.
IBAN: IT22J050347951000000000120
BIC / SWIFT: BAPPIT21T71
Bank: BANCO POPULAR _ Cascina
Reason: the customer must indicate the purpose of transfer the date and the order number which can be found in the confirmation email (eg. "Ordine 10/10/15 n. 1111").
Italybest Prepaid Card / Gift Card Online
The customer will have to enter the details of the prepaid card Italybest or Gift Card Online after choosing this payment method in the purchasing process.
5.2 Billing of orders
If the purchase is made by a professional will be able to request issuance of an invoice by checking the appropriate box during the order process and entering your billing information including social security number and / or VAT. In this case the invoice will be sent via email to the address indicated. The practitioner is responsible for the correct entry of invoice data and is expressly informed that, in case of failure to request the invoice when ordering, you can not subsequently request it.
6. Transport and Delivery
The Products purchased on the Site will be delivered to the address indicated by the Customer during the purchase procedure into "Shipping data" field.
All purchases will be delivered by courier (hereinafter, "Courier") from Monday to Friday, except public holidays and national holidays. Italybest s.r.l. is not responsible for unforeseen delays or not attributable to it.
Once you shipped the products the customer will receive a confirmation email that will include a link to reference for tracking the shipment.
In any case, except in cases of force majeure or unforeseeable circumstances, the products ordered will be delivered within a period of 7 (seven) working days from the day following that on which Italybest Ltd. has confirmed the order to the customer by e-mail special order confirmation. The said period of 7 working days is applicable for shipments to Italy and abroad in the countries listed below, only the exception of the countries for which for which the 7-day period may be increased depending on the different times local customs clearance.
Active delivery services in Italy:
Italian Post SDA
The service includes two delivery attempts at the address stated in the order. After the second attempt went blank delivery, the parcel will remain free for 3 days storage at the Courier. During these three days, the Customer may contact the courier to arrange for delivery or to change the address of the same. From the 4th day and 7 days (Saturday included), however, the package will be free storage at the post office area. The customer will receive the Post Office related information where to go for the withdrawal by notice paper left in the mailbox and via email. In any case, the customer's responsibility to check with the Italian Post SDA concerning any updates or modifications of the surrender procedure described above.
Active Abroad Delivery Services:
Italian Post SDA
Shipments abroad will take place with different carriers depending on the destination country so as to ensure the customer the best available rate.
Maximum weight of shipment abroad: 120 Kg
Countries where the service is available: shall result in the active list on the site, subject to the right to italybest Ltd. send the goods with additional charge to the consumer spending that will be specified in the order confirmation email ..
7. Returns
The customer has the right to terminate the purchase contract for any reason, without explanation and without penalty, except in cases of exclusion provided for in point IV. To exercise this right, the customer must send Italybest s.r.l. notice within 14 days of receipt of the Products if it intends to exercise the withdrawal before receiving the Products, notice of cancellation may be sent at any time before they are received.
Such notice shall be sent by registered letter A / R, addressed to:
c.a. Office Returns & Refunds
Italybestsrl
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 52.00 |
| Until | 5.00 | 59.00 |
| Until | 10.00 | 90.00 |
| Until | 15.00 | 120.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 43.00 |
| Until | 5.00 | 53.00 |
| Until | 10.00 | 75.00 |
| Until | 15.00 | 99.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 43.00 |
| Until | 5.00 | 49.00 |
| Until | 10.00 | 66.00 |
| Until | 15.00 | 90.00 |
| Until | 150.00 | 390.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 39.00 |
| Until | 5.00 | 42.00 |
| Until | 10.00 | 48.00 |
| Until | 15.00 | 60.00 |
| Until | 30.00 | 95.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 19.99 |
| Until | 5.00 | 22.00 |
| Until | 15.00 | 33.00 |
| Until | 30.00 | 47.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 17.50 |
| Until | 5.00 | 19.99 |
| Until | 15.00 | 25.00 |
| Until | 30.00 | 39.99 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 1.00 | 14.35 |
| Until | 2.00 | 15.00 |
| Until | 3.00 | 18.00 |
| Until | 15.00 | 24.00 |
| Until | 30.00 | 35.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 2.00 | 7.50 |
| Until | 5.00 | 8.20 |
| Until | 10.00 | 9.00 |
| Until | 20.00 | 11.00 |
| Until | 30.00 | 12.00 |
| ||
| Weight until it is applied to the price | Kg. | Price euro |
| Until | 3.00 | 41.99 |
| Until | 5.00 | 49.99 |
| Until | 10.00 | 69.99 |
| Until | 15.00 | 94.99 |
| ||